Thank you for shopping with Icher! We are committed to delivering your order in the best possible way. Please carefully review our shipping policy for information on shipping times, costs, and other details.
1. Shipping Charges
- Free Shipping: We offer free shipping on orders above ₹499.
- Shipping for Orders Below ₹499: Shipping charges for orders below ₹499 vary based on the product and quantity. The applicable shipping cost will be calculated and displayed at checkout.
2. Order Processing Time
All orders are processed within 1-2 business days of receiving payment confirmation. You will receive an email or SMS notification once your order has been shipped. Orders placed on weekends or public holidays will be processed the following business day.
3. Estimated Shipping Time
The estimated delivery time depends on your location:
- Metro Cities: 3-5 business days
- Non-Metro Cities and Rural Areas: 5-7 business days
4. Order Tracking
Once your order has been dispatched, we will send you tracking details via email or SMS. You can monitor the status of your shipment through the tracking link.
5. Shipping Restrictions
We deliver across India. We currently do not ship internationally or to P.O. Boxes. If there are any specific shipping limitations based on the product or destination, they will be displayed at checkout.
6. Missed or Delayed Deliveries
If your order is delayed, you will be notified via email or SMS. In case you haven’t received your order within the estimated delivery time, please reach out to us at support@icher.in.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will investigate and either issue a replacement or refund.
8. Order Modifications and Cancellations
- Order Modifications: Orders cannot be modified after they are shipped. Ensure your shipping details are correct at checkout.
- Order Cancellations: Orders can only be canceled before shipment. Once dispatched, cancellations are no longer possible.
9. Contact Information
For any shipping-related queries or issues, feel free to contact us:
- Email: support@icher.in